Warranty Statement & Return Policy
Warranty Statement:
Warranty & Workmanship you can depend on.
TSISSG products are designed and developed by experts in their respective industries. Our passion for designing and testing is second only to our drive for creating industry innovations and real world solutions which our customers can depend upon. With over 25 years of manufacturing experience we maintain the ability to provide competitive prices while employing and manufacturing in the USA. We are the manufacturer of virtually all our products so taking pride in workmanship and standing behind each and every product is not just our claim but our uncompromising responsibility.
TSISSG equipment is warranted to be free from defects in materials and workmanship for a period of one year from the date of original purchase to the original owner. Repair labor is warranted for 90 days from the date of original purchase. Bushings, blades, bearings and normal wear and tear are not covered under warranty. Careless handling, negligence, misuse, abuse, mutilation, improper operation, making unauthorized repairs, additions, and or alterations automatically cancel this warranty and relieves TSISSG of any obligation. Cheetah tanks claimed to be defective while under warranty will be evaluated at our manufacturing plant and either repaired if possible or exchanged and returned or credit issued to the customer account at our discretion. Damage resulting from dropping the tanks will not receive warranty consideration. Warranty parts need to be returned prepaid to the plant for credit. Any replacement parts shipped from the plant will be shipped at the customer's expense. Machines requiring warranty work must be brought to the manufacturing plant in Monticello, MN or to a repair facility authorized by TSISSG.
Return Policy:
!!WARNING!! Goods returned without an RGA will be refused. A Returned Goods Authorization form must be obtained before returning any material or goods. All nonwarranty returns will be subject to a 15% restocking fee plus any additional charges for reconditioning and or repacking.
